Christina Nickel, MHA, MLS(ASCP)CM, CPHQ, is laboratory quality manager at Bryan Medical Center in Lincoln, Nebraska. This two-hospital organization includes two full-service laboratories and houses over 600 licensed beds. Christina has nearly 20 years of experience in the laboratory setting and is a member of the American Society for Quality (ASQ), the American College of Healthcare Executives (ACHE), the National Association for Healthcare Quality (NAHQ), and she currently serves on the Board of Directors for the Clinical Laboratory Management Association (CLMA).