Franklyn D. Garland, MT(ASCP)BB, is a graduate of Benedictine University and has been employed at Northwestern Memorial Hospital in Chicago for more than 25 years in a variety of roles, including more than fifteen years in the blood bank with nearly ten of those years as the blood bank compliance coordinator. At present, Franklyn serves as Northwestern Memorial Information Services' senior application technical analyst, where he is responsible for the centralized monitoring system used by the laboratory.