Ian Wilkinson, MS, MBA, PhD, DClinChem, CSCC(Cert), recently retired as director of the Manitoba Quality Assurance Program at the College of Physicians and Surgeons of Manitoba, Canada. He is a certified clinical biochemist with degrees in biochemistry, immunology, and clinical chemistry. Ian is a past fellow of the American Academy of Clinical Biochemists (FACB), the Canadian Academy of Clinical Biochemists (FCACB), and the International Society for Quality in Healthcare (FISQua). In addition, he is a former Chair of AACC’s Management Sciences Division and of the Laboratory Management Committee of the International Federation of Clinical Chemistry and Laboratory Medicine (IFCC).