Authors

Jamie Serafin, BS, MT(ASCP)

Team Leader
Geisinger Medical Laboratories’ Contact Center
Jamie Serafin, BS, MT(ASCP), is the Team Leader of Geisinger Medical Laboratories’ Contact Center located in Danville, Pennsylvania. She leads a 24/7 customer experience operation servicing seven hospitals and numerous outpatient clinics. Jamie earned her degree in Medical Technology from Bloomsburg University of Pennsylvania.

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