Susan E. Ferency, MS, MT(ASCP)C, is the manager of chemistry, phlebotomy, and POCT and is the education coordinator for the David H. Lobdell, MD Anatomic Pathology and Clinical Laboratory at St. Vincent's Medical Center in Bridgeport, Connecticut. She has worked in the laboratory at St. Vincent's for 26 years, spending the past ten years as a manager. Susan earned her BS in medical technology from Sacred Heart University in Fairfield, Connecticut, as well as an MS in organizational leadership at Quinnipiac University in Hamden, Connecticut. Also, she is an adjunct professor for the medical laboratory sciences (MLS) program at the University of Bridgeport.